Tech UNsupportive part 2

so it seems i was right afterall, i had to call back again and talk to another tech, though this guy was patient enough to listen to the whole issue and not just cut me off early like the last guy did.

what's more, he's agreed to send me a new power adapter to replace this one that i believe is causing the issue.

now, on a much lighter note... enjoy some "engrish" and smile. :)

This last one is how i felt when calling the Dymo Techs. :P